Dear Valued Customer,
Our goal is to offer great local products and service at a fair price. If you need something or have a special request, email or call us. Nothing is perfect and we don't take our customers for granted. If we make a mistake, notify us and give us a chance to rectify it. If you are a happy customer, let us know. The best compliment is a referral and/or review. If an employee goes above and beyond, let us know their name so we can reward them. If you love our product, take a picture and post it on Facebook.
I founded City Tree to provide customers with convenient, sustainable options during the Christmas season. In 2007, due to work, I missed the weekend opportunity to recycle my tree with the City of Chicago. I searched for other options and could not find any sustainable or convenient ways to dispose of my tree.
Out of this, I decided to start a full service holiday company. City Tree exclusively offers locally harvested premium products. Where possible, we purchase commercial grade accessories made in the USA. Our services include in home tree & accessory delivery, setup, and tree removal/recycling. In addition, we offer full-service home & business decoration upon request.
When you order from us, you are making the right product decisions. We base our decisions on corporate social responsibility, not just profit. We measure success based on product quality and customer satisfaction. We donate a percent of sales to green charities & local schools.
City Tree Delivery