Shipping Policy 

All Orders that do not involve a tree is subject to a $25 delivery charge.

TREE REMOVAL IS NOT INCLUDED with the purchase of your tree. When purchased prior to Christmas, curbside removal for trees up to 10ft. is $29.95 and inside home removal is $49.95.  Tree removal purchased after Christmas is subject to availability and the cost increases to $99.90 and $49.90.

Individual orders outside of our delivery zone – For exceptions, contact us at CustomerService@CityTreeDelivery.com and we will do our best to accommodate. Surcharges may apply; if nothing else, we will keep you informed when we expand our service in the future.

Surburban orders-  We deliver to select inner suburbs on specific weekdays. Refer to our delivery map for details. 

Someone 18 years or older must sign for the delivery.

In the event you are not home, please list a detailed safe location where our crew should leave the tree. This could include a porch, in the front yard, at a neighbor’s house, etc. When permission is granted in advance, doormen frequently allow our staff in condo units. If no options are listed, our delivery crews will be required to come back another day to deliver the tree. If we are unable to leave your order or must make multiple delivery attempts, you will be charged a $25 re-delivery fee.